Cars have a rough life. The fact is that a ton of steel driving outdoors at highway speeds puts a lot of stress on the vehicle. Not every road is as clean as it should be, and litter or debris on the road can damage a car’s finish. Although cosmetic in nature, a paint job is not an easy task. Whether repairing damage to a specific body part or sprucing up an older car’s appearance, painting requires intricate prep work of sanding and covering parts that aren’t to receive paint. The paint itself takes time to dry and properly cure, and if more than one coat is needed, the new paint has to be sanded again to provide an appropriate surface to receive the next coat for your Ford, Chevy, Audi, Nissan, and more.
Our Paint Performance Guarantee (PPG) at Timbrook Collision
The Lifetime Limited Paint Performance Guarantee covers the area of the vehicle refinished with specified PPG products for as long as the consumers own the car. The refinished area is covered for the following paint failures:
- Peeling or delamination of the topcoat and/or other layers of paint.
- Cracking, chalking, or checking.
- Lost gloss caused by Cracking, chalking, or checking.
- Any paint failure attributed to defective PPG automotive products which are by the guarantee.
Exclusions to our PPG
- Paint deterioration caused by bubbles, blusters, or other film degradation to rust or corrosion origination from the substrate.
- Hazing, chalking, or loss of gloss caused by improper care, abrasive polishes, cleaning agents of heavy-duty pressure washing.
- Paint deterioration caused by abuse, accidents, acid rain, chemical fallout, stone chipping, any road hazard, or other acts of nature.
- Accidents, scratchers, or chips (including stone chips), due to normal vehicle use.
- Customer finishes, exotic finishes, or any finish other approved refinish systems.
- Finishes on vehicle used for commercial or competitive purposes.
- Failure resulting from product misuse or abuse.
- Repairs done over previously refinished area unlines stripped to bare metal or other original substrates (Repairs made over OEM refinished area are covered under this guarantee, without requiring the vehicle to be stripped to bare metal or original substrate).
- Claims presented without proper guarantee documentation.
- Failure on finishes where any type of color or clear blend stops before the full panels and leaves an unprotected tapered color or clear coat edge. In the chase of a clear coated color, it would be acceptable to blend the color before the end of the panels, but the clear coat must fully cover the blend edge and extend the ends of the panel..
Why a Car Might Need a New Paint Job
The most obvious reason a car might need a new paint job is that it was in an accident. Whether dents can be hammered out or if new body parts are required to complete the repairs, painting is the final step toward making the car “as good as new” again. We prefer at Timbrook Collision Center when a car owner has taken great care of an older car over the years. It runs great, the interior has been kept clean and taken care of, but years of driving in the elements and under normal driving conditions have caused the paint job to fade or become scratched in places. We love cars and like seeing people get the most out of their vehicle investment, and we feel a car should look as nice as it can to maintain such an investment.
What Happens if New Paint Isn't Applied
Finding a Body Shop to Provide Paint Services
Timbrook Collision Center in Cumberland, MD serves the surrounding areas of La Vale, Cresaptown, Frostburg, MD with auto body repairs, including paintless repairs when appropriate, paint jobs, and minor routine maintenance procedures.
Enjoy Complimentary Amenities
- Complimentary Wi-Fi
- Courtesy Loaners
- Rental Cars Available
- Newspapers & Magazines
- Beverage & Coffee Bar
- Vending Machines
- Certified Technicians
- Genuine OEM Parts
- Comfortable Waiting Area
Our Hours
Saturday – Sunday: Closed
Schedule Collision or Repair Service at Timbrook Collision Center
Here at Timbrook Collision Center, we combine exceptional automotive collision repairs with a helpful and stress-free experience for you. Call us or use our online tool to schedule a free estimate or a repair appointment.